policy

House-petproducts.com is pleased to present a wide selection of house pet products for your personal or gifting needs. It is the policy of house-petproducts.com to maintain satisfied customers. In the event of manufacturer defect or shipping damage please contact us immediately for prompt attention to this matter. Undamaged and non-defective products will not be refunded. Refused or undeliverable shipments will be charged a 20% restocking fee. We are also commited to keeping all personal information private and will only share your shipping address with the delivery carrier/carriers of your order. All orders must be shipped to a physical address, no P.O. boxes, and will only ship within the 48 contiguous United States.  Thank you for shopping with us we look forward to meeting all your future house pet product needs.